How We Protect Your Data: Security at PassNow

At PassNow, we understand that trust is earned. When you use our service, you're sharing screen content from your educational platforms. We take this responsibility seriously and have implemented comprehensive security measures to protect your data.

Zero-Storage Policy for Screenshots

The most important thing to understand: we never store your screenshots. Here's our process:

1. You select an area of your screen
2. The image is encrypted and sent to our servers
3. Our AI processes the image and generates a response
4. The screenshot is immediately and permanently deleted
5. Only you receive the answer - it's not stored anywhere

This entire process typically takes 2-3 seconds, after which no trace of your question remains on our servers.

Encryption Everywhere

All data transmission between your browser and our servers uses industry-standard encryption:

• TLS 1.3 - The latest encryption protocol for data in transit
• AES-256 - Military-grade encryption for sensitive data
• Secure WebSocket connections - For real-time communication

Account Security

Your account is protected by multiple layers of security:

• bcrypt password hashing - Even if our database were compromised, your password remains protected
• JWT tokens - Secure session management with automatic expiration
• Rate limiting - Protection against brute force attacks

Payment Security

We never see or store your payment information. All payment processing is handled by Stripe, a PCI-DSS compliant payment processor trusted by millions of businesses worldwide.

GDPR Compliance

For our European users, we're fully compliant with GDPR requirements:

• Right to access your data
• Right to delete your account and all associated data
• Clear consent for data processing
• Transparent privacy policies

What We Do Collect

In the interest of transparency, here's what we do store:

• Email address (for account and communication)
• Usage statistics (number of questions solved, not content)
• Payment history (transaction records, not card details)

Regular Security Audits

Our security doesn't stop at implementation. We conduct regular audits to identify and address potential vulnerabilities before they become issues.

Your Role in Security

While we do everything we can to protect you, security is a partnership:

• Use a strong, unique password for your account
• Don't share your account credentials
• Log out from shared computers
• Report any suspicious activity immediately

Questions about security? We're always here to help at [email protected].